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Debra A. Estock

Wells Fargo EFS Launches Online Billing Service for Customers

May 14, 2001

Wells Fargo, a provider of banking, insurance, investments, mortgage and consumer finance services, has released a new Electronic Bill Presentment and Payment (EBPP) service to its student loan customers.

Norton Company Offers Distributors Wireless Access to Customer Service and Order Entry

May 11, 2001

Leading abrasives manufacturer launches wireless Web site to allow distributors to access company information from anywhere in the world.

Legato Selects PrimeLearning.com to Conduct Web-based Customer-first Training

May 10, 2001

PrimeLearning.com announces that it will offer Legato Systems Inc. employees Web-based continuing education training for soft skills, such as communication, negotiating, customer care, sales, team building and management.

Internet Cash Management Solution Features Customer Service Enhancements

May 7, 2001

Electronic payments and financial services provider Fundtech releases new version of its Internet banking product to enhance clients' customer service capabilities.

Docucorp Launches Online Customer Correspondence Solution for Banks

May 4, 2001

Document management company provides solution for banks and financial institutions to help them better interact with their customers.

Cognos and lebensart technology Cater to Hospitality Industry

April 30, 2001

Cognos, a leader in business intelligence, and Arizona-based lebensart technology to deliver ASP-based customer centric solutions which increase return-on-investment, customer acquisition, and response rates.

McAfee.com Deploys eGain Software to Speed and Improve Online Customer Service

March 23, 2001

In response to an increasing amount of traffic, McAfee.com will begin deploying eGain Communications Corp.'s eGain software to speed and improve online customer service at its McAfee Web site.

 
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