Gerry Blackwell

Why Small Companies Need Business Intelligence

July 12, 2010

Small businesses can take advantage of business intelligence too, and there are cheap and easy solutions to help them.

Zoho for SOHO

July 30, 2007

Microsoft isn't the final word when it comes to processing. The smallest SMBs and SOHOs looking to save money on pricey applications might find fiscal relief in Zoho Writer.

Money Talks: Motivating Sales People

November 22, 2006

There's no mystery surrounding how to inspire sales people. It's as simple as this: Show them the money. Incent, an application that works with Salesforce.com, does just that by giving sales teams a real-time look at what they're earning.

ACT Gets a New Outlook

November 6, 2006

The 2007 version of this venerable contact management software cozies up to Outlook and also includes improved productivity features and tighter security options.

Search for Your Web Site

March 24, 2006

Picosearch, a hosted search company, makes adding search capability to your Web site fast, easy and affordable.

Interactive Voice Response Keeps Customers Satisfied

July 20, 2004

Missed calls mean missed sales, but many small businesses can't justify the expense of a receptionist. Using interactive voice response products, you can implement an automated system that's the next best thing to talking to the customer yourself.

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