James A. Martin's all articles - Enterprise Apps Today | CRM, business intelligence and ERP news and research

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James A. Martin

YouTube 'Analytics' Boosts Video Marketing Results

October 29, 2008

New tools for YouTube that perform analytics functions give small Web shop owners information they need to target their online video marketing.

The Good News About Bad Reviews

October 17, 2007

Customer reviews are becoming a must-have to stay competitive. We explain why, show you how to set them up, what it costs and how to manage unflattering feedback.

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