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Lauren Simonds

GoDaddy.com and Microsoft Produce E-mail Offspring

GoDaddy gives birth to e-mail with hosted Exchange at a price individuals and small businesses can afford.

Free: A Year of Open Source CRM

Concursive offers companies up to 100 seats of its on-demand, open source CRM suite for one year. And it really is free.

Xactly Analytics: Look at Sales Compensation On-Demand

The company claims it new online service lets small business owners tap into fragmented sales data for better analysis of sales performance and compensation.

Refreshing a 20-Year-Old ACT

A round of new features and functions for both individuals and workgroups is designed to keep this ACT on the road.

Put A Prophet in Your Outlook

Avidian integrates its Prophet 4.0 CRM software into Outlook, which the company claims helps small businesses integrate more profit into their P & L.

Customer Support — Internet Style

HostedSupport.com offers an automated, Web-based service designed to decrease the time you spend on customer support while maintaining customer satisfaction.

CRM for Professional Services

NetSuite announces a new CRM module that addresses the needs of services-based SMBs.

Big CRM for Small Business

SmartCompany says its on-demand CRM service provides enterprise-level capability at a small-business price.

SAP Adds New Features to Business One

New integrated features let SMBs better manage multiple software tools in a single integrated program.

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