Paul Mah highlights a number of less obvious criteria for choosing the right enterprise software applications for your business.

OneDesk is a souped-up project management tool designed from the ground up for team collaboration and participation from external users.

TeamLab offers an extremely well-integrated suite of tools for project management, CRM and collaboration.

Our reviewer finds Contactually is a powerful, unobtrusive service that is specifically designed to focus on relationships in the CRM.