Stuart J. Johnston
Microsoft Dynamics CRM Q4 2011 Service Update Released
October 25, 2011Updated: Is Microsoft feeling the heat of faster, smaller competitors in the customer relationship management (CRM) space or just feeling its oats?
Microsoft Ships Dynamics AX 2012 ERP
September 9, 2011Four months after it began beta testing, the software giant says it has shipped the latest update of its Dynamics AX ERP package as promised.
Microsoft Has an Office 365 Outage
August 18, 2011Office for the Web has been available for a couple of months but it's not problem-free quite yet.
Microsoft Research Debuts 'Daytona' Azure Analytics Tools
July 19, 2011The company's research wing readies tools to help scientists process large data sets using Microsoft's Azure cloud computing platform.
Microsoft Office 365 Is Also for the Enterprise
June 28, 2011Microsoft CEO Ballmer talked up SMBs at the Office 365 launch, but he knows which side his bread is buttered on.
Microsoft Dynamics CRM Updates Coming More Frequently
May 13, 2011Microsoft says it will update its customer relationship management (CRM) software much more often than in the past.
'Big Data' Offers Big Challenges - And Big Rewards
May 13, 2011As all sorts of data becomes available for storage, analysis, and retrieval — so called "big data" — there are potentially huge benefits, but equally huge challenges.
Enterprise Software Sales Grew 8.5 Percent in 2010
May 5, 2011Are the top five enterprise software sellers the ones you'd expect?
Microsoft Begins Public Beta of Office 365
April 18, 2011As if more than 10,000 beta testers weren't enough for its upgraded online services, how about millions?
'Smarter Commerce' to Aid IBM Customers
March 15, 2011IBM launches new software and consulting services aimed at social commerce.
SAP Overhauls Its Business Intelligence Portfolio
February 23, 2011SAP releases Version 4 of its BusinessObjects business intelligence and Enterprise Information Management products.
Microsoft Dynamics CRM 2011 Ready for On-premise or Hosting
February 17, 2011Microsoft begins delivering a version of its CRM package that lets customers have a range of options in how to deploy it.
IBM Adds Intelligence to Business Planning with Cognos Express Planner
January 31, 2011IBM is launching a new analytics product called Cognos Express Planner.
Oracle Updates WebCenter Suite 11g
January 25, 2011Oracle is shipping an update to its user experience platform for Fusion Middleware.
Microsoft Delivers CRM 2011 in the Cloud
January 18, 2011Microsoft has begun delivering the latest version of its CRM solution, with more releases to come later this week.
IBM: Midsized Customers to Boost 2011 IT Spending
January 14, 2011The economy is improving and so are IT budgets, according to a new survey commissioned by IBM, and security, CRM and analytics are leading the way.
Microsoft to Update Dynamics AX ERP
January 10, 2011The software giant readies an update to its Dynamics AX package for enterprises.
Salesforce Buys Dimdim to Help Socialize 'Chatter'
January 6, 2011Salesforce wants to make its cloud services more like Facebook, says social is the way of the future.
Microsoft CRM Discounts Aim to Lure Salesforce Users
December 6, 2010Microsoft plays the alligator in the punchbowl at Salesforce's Dreamforce conference.
Microsoft: New Business Intelligence Features in Dynamics GP 2010 R2
November 18, 2010The software giant begins talking up the next version of Microsoft's Dynamics GP product, even though the last update was just seven months ago.
U.S. Air Forces in Europe Opt for Microsoft CRM
November 15, 2010Microsoft announces successful deployment for federal customer of its Dynamics CRM Task Management Tracker.
Tableau Soups Up Its Business Intelligence Software
November 8, 2010The latest release of the company's business intelligence software features a data engine that can handle hundreds of millions of rows of data in a snap.
Microsoft Readies Dynamics SL Update
October 5, 2010Microsoft announces it will ship the latest update to one of its key ERP packages before the end of the second quarter of 2011.
Microsoft Appoints New President for Office
October 1, 2010Changes at the top of three important business groups will help Microsoft replace two other senior execs who have left or are about to leave the company. Microsoft has announced a new Office division.
Microsoft's Online Business Suite Gets a Dashboard
September 29, 2010Microsoft adds improved management facilities to its online services suite for cloud computing customers.
Microsoft Brings Cloud Application Services to Minnesota
September 28, 2010The prairie state leads charge to private cloud, signs up for Microsoft-hosted unified communications and collaboration services.
Microsoft-Salesforce Deal About Protecting IP, Not Quashing CRM Rival: Experts
August 6, 2010The software giant may have come out on top when it agreed to settle with Salesforce this week, but analysts say any victory is more about protecting the company's patents than dominating a competitor.
Microsoft, Salesforce Settle Patent Feud
August 4, 2010A detente is reached between a colossus in deployed software and a growing power in CRM software-as-a-service.
Analysts Give Microsoft Dynamics CRM High Marks
August 4, 2010As Microsoft prepares for the beta test of its next version of Dynamics CRM, two top analyst firms put it on their list of CRM packages to watch.
Salesforce Suit Clouds Microsoft's Patent Attack
June 25, 2010It looks like it's going to be tit-for-tat between CRM software leader Salesforce.com and Microsoft as the legal confrontation between the two expands. What happened this time?
Microsoft Releases Preview of Dynamics CRM '5'
March 26, 2010With its third community technology preview of its CRM software out to testers already and more to come, the next major release of Microsoft's Dynamics CRM will add features to make developing applications simpler to write, test and deploy.
Microsoft Says Software 'All In' on the Cloud
March 7, 2010Microsoft CEO Steve Ballmer talks up the opportunities of a cloud-based software business, and the responsibilities it entails.
Dynamics CRM Ready For Its Close-up?
April 22, 2008Microsoft rolls out its hosted CRM solution, but it's also a harbinger of what's to come.
Microsoft Widens Hosted CRM Preview
January 11, 2008Microsoft is widening the preview of its hosted CRM Live service and rolling out new and updated features for its Office Live Small Business offering.
Microsoft Dynamics CRM 4.0 Ready for Download
December 18, 2007Microsoft is releasing for download this week the latest update to its customer relationship management package.
Web Retail All About Customer Experience
June 1, 2007Survey shows price doesn't count as much as a good experience with online customers.
