dc.internet.com Staff

Commonwealth Web Site Deploys Real Time Chat

May 6, 2002

Virginia residents can submit questions and get real-time reponses.

CyberRep Promotes Two

March 29, 2002

Charley assumes post as CIO, Stowell named as VP of client relations.

Online Resources Names New CFO

March 18, 2002

Graham to focus on general financial management and broadening investor base.

webMethods Appoints Chief Customer Officer

March 6, 2002

Company launches two new organizations devoted to generating and maintaining customer success.

Extended Systems Acquires AppReach

February 25, 2002

Deal strengthens company's mobile applications development offering.

D.C. to Host First Data Mining Summit

January 24, 2002

Current and future data mining trends to be explored at SPSS Inc. conference.

StubHub Expands Operations to Washington Area

January 16, 2002

Consumers can now buy and sell tickets for all live events including the Wizards and Capitals.

InPhonic Dials Deal With Sallie Mae

January 7, 2002

Companies to offer wireless solutions to seven million student-loan borrowers.

YellowBrix Hires Collins

January 3, 2002

Former Strategy.com vice president to head company's sales teams.

Barber Joins AMC Technology

December 14, 2001

Industry veteran to lead company in development of new products for multi-channel contact centers.

EarthLink Expands Use of Visual Network Products

November 9, 2001

End-user information allows higher levels of service and customer support to EarthLink high speed Internet subscribers.

Audiopoint Partners With NetBase

September 27, 2001

Firms provide first speech-enabled time and attendance tracking system.

The Motley Fool Launches Fee-based Service

September 27, 2001

Company teams with DirectAdvise, Ayco Company to deliver objective, personalized financial advice.

MicroStrategy Delivers to Bonlac Foods

September 21, 2001

Australia's Bonlac chooses MicroStrategy to improve the delivery of business information to its users.

MicroStrategy in Blockbuster Deal

September 20, 2001

Blockbuster Video in the U.K. will use MicroStrategy to drive its customer-insight initiatives.

BellSouth Selects Visual Networks

September 6, 2001

Visual IP InSight provides for enhanced customer care and network management.

Former Postmaster General Joins comScore Board

August 16, 2001

Henderson adds Web data measurement firm to recent appointments.

Alliance Launches Consumer Privacy Campaign

August 15, 2001

Initiative designed to help companies protect rights of Internet users.

Group 1 Appoints Waggoner as CTO

August 15, 2001

New position involves developing and coordinating CRM firm's technology direction.

iSKY Wins Amazon.com Contract

August 14, 2001

Online retailer hires company to enhance customer service.

Oblicore Breaks Into European Market

August 7, 2001

iRevolution and Copper Dragon to deploy company's service level management software solution.

DMA Utilizes eStara for Members

June 26, 2001

Nation's largest interactive marketing organization to deliver voice over the Web with eStara solution.

Jos. A. Bank Launches New Format of Its Internet Site

June 22, 2001

Customer input helps shape direction of new site.

Sitel Corp. Appoints New Director

June 18, 2001

Former chairman, CEO of The Rouse Company joins provider of multi-channel contact centers.

Viewgate Rounds Out Its Executive Management Team

June 18, 2001

Executives from Osicom and Micromuse bring expertise to Viewgate's sales and marketing initiatives.

NetDecide Appoints New CTO

May 18, 2001

Reagan's background includes financial services and CRM expertise.

PEC to Develop PKI Solutions for SSA

May 15, 2001

Company will also help SSA to devise a customer service strategy to support PKI by defining and documenting customer service requirements.

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