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internetnews.com Staff

Skype Me on Salesforce.com?

The VoIP provider does more than toil in parent eBay's background.

Oracle to Buy Siebel For $5.85 Billion

UPDATED: CRM landscape is changed with blockbuster deal between major enterprise software providers.

Onyx Unveils Partner Portal 3.0

Onyx makes its Onyx Partner Portal 3.0 generally available.

divine Acquires Delano Technology

The purchase will combine the two firm's marketing and customer interaction management (CIM) solutions, helping divine to strengthen its vertical presence in the financial services, automotive and entertainment industries.

Oracle Upgrades For Small Biz

Introducing Oracle Small Business Suite version 7.6, the software giant adds multiple features to help customers maintain their own databases and streamline their business processes.

J. D. Edwards, Compaq Launch Cluster Lab

Opening a Denver Colo.-based clustered solution lab powered by Compaq ProLiant servers, J. D. Edwards tests and demostrates high availability features for its applications.

Salesforce Inks Hotel Group

Le Meridien selects salesforce.com's online CRM solution for its 200-plus global sales team based across 55 countries.

PeopleSoft Acquires Calico Assets

With the purchase of the intellectual property and certain assets of Calico Commerce, PeopleSoft will provide an Internet product configuration solution to streamline sales and manufacturing processes.

J.D. Edwards Reports Improved Q1

The enterprise software ISV announced an increase of nearly $9 million for its pro forma operating income over the first quarter 2001. Earnings Per Share Grow to $0.03.

Comcast Angers Privacy Groups But For What?

UPDATE: Comcast is collecting information on its customer's Web browsing activities but the information would have actually helped its users. In any case, the cable ISP vows to end the practice.

J.D. Edwards Offers Self-Service Apps.

Introducing two self-service applications, J. D. Edwards allows its parters to provide secure access to suppliers and customers through the third launch of its OneWorld Portal.

Siebel Supports webMethods' Web Services Offering

Integrating its e-business application with webMethod's Enterprise Web Services technology, Siebel Systems Inc. allows its customers to leverage important customer and partner information.

Dreyfus Expands Use Of Onyx CRM

The mutual fund firm chooses Onyx's Customer Relationship Management software for its retail and institutional business to increase customer retention.

Onyx Software Q4 Earnings Breakeven

The Washington-based CRM software vendor and ASP approaches breakeven based on pro-forma earnings, with revenues down to $19.2 million from $35.7 million in 2000.

Siemens, Staffware Unite To Streamline Healthcare

In a move to help develop its Soarian technology, Siemens Medical Solutions partners with Staffware plc. to better manage the delivery of healthcare.

Siebel Reports Positive Q4

With the successful release of Siebel 7, it upgraded ebusiness application suite, Siebel Systems reports increased earnings for the fourth quarter putting total revenues for 2001 at $2.05 billion.

SAP Achieves Record Q4 Sales

The German software giant reports a 7 percent earnings increase in the fourth quarter and a 2001 total revenue of EUR 7.3 billion, while its Supply Chain Management and CRM solutions stay on top.

BrassRing Enhances TRM Software

Adding new features to its Talent Relationship Manageme (TRM) solutions, BrassRing lets recruiters chat live to candidates and expands its Talent Gateways function to include three additional languages: Spanish, Dutch and Italian.

Siebel, PwC Consulting Merge eBusiness Solutions

PwC Consulting makes a move to include Siebel's Employee Relationship Management (ERM) services in its B2E initiative, and expands e-business offerings to the firm's joint customers.

PeopleSoft Acquires Annuncio Assets

Through purchasing Annuncio's email marketing automation solution and Web customer interaction functionality, PeopleSoft enhances its CRM software, enabling companies to personalize customers' online business interactions.

Envision Joins Forces with Edify

The contact center solutions developer and the customer relationship management solutions provider have joined together to market their services and take advantage sales opportunities.

Leverance Adds Parsing, Search to LEAP

The natural language processing technology provider licenses Newfound Communications' advanced grammar management technology.

Infinium Keeps The Small 'C'

The Mass.-based provider of Web-based business solutions earns continued Nasdaq SmallCap listing.

Onyx Takes Regence Group Live With CRM

The health insurance company goes live with Phase I of its Onyx CRM implementation.

A Way to Ease the 'Return' Problem

UPS, matching a similar service from FedEx, unveils technology that lets merchants send an e-mail shipping label directly to customers who need to return merchandise.

Onyx Makes London Connection

Winning a prestigious UK Government Contract, Onyx Software teams with Deloitte & Touche to devise a customized CRM system for the London Borough of Brent.

Boost For Oracle's Web Delivered Software

New customers praise Oracle E-Business Suite Online for providing a cost-effective solution to automate, standardize and integrate business processes.

Interliant Tracks Web Visitors, Helps MIT

New tracking and reporting service helps Interliant's hosted Domino customers while management solution provides software for MIT $50K Entrepreneurship Competition.

Outtask Adds New Business as Q3 Closes

Outtask , Inc., the Alexandria, Va.-based business service provider (BSP) closed its third quarter today with the announcement of 34 new customers, helping Outtask reach a milestone with a new total of 350 active customers.

Salesforce.com Introduces New CRM Features

Global Customer Relationship Management gets a makeover by San Francisco's Salesforce.com.

Akamai Selects Callbutton to Increase Sales

Advanced Web interactive technology bridges gap between online customers and offline sales support.

After Banner Year, Asta Networks Moves to Expand

Asta Networks is moving into offices formerly occupied by Amazon.com in order to increase staff and add new customer services, including a Network Operations Center.

Envision Wins Award for Contact Center Software

Envision Telephony's contact center software was recognized at the International Call Center Management Conference and Expo.

InstantService Launches Chat-based CRM for Small Businesses

The new InstantService Small Business Edition offers Web-based chat customer relationship management for $80 per month.

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