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Call Centers: December 2002

Call Center, Customer Service, and Social CRM software and solutions. - Archive for December 2002

DirecTV Broadband Makes Customer Transition Deals

December 27, 2002

DirecTV Broadband, which is ending service next month, inks deals with SBC Yahoo!, BellSouth and Verizon so customers won't be left in the lurch.

LivePerson Adjusts 2003 Guidance � on the Plus Side

December 18, 2002

After a better-than-expected fourth quarter, the New York-based ASP that specializes in online customer-support and marketing services is increasing its financial projections for 2003.