Call Center, Customer Service, and Social CRM software and solutions.
Sykes: A Solid Support Solution for ISPsDecember 3, 2003
With better than a decade of experience in providing outsourced contact center services, Sykes offers companies of all sizes a wide range of …
Novell Strives to Improve Customer ServiceDecember 2, 2003
The network software maker taps a privately held CRM/search specialist for call center and Web site support.