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Call Centers: June 2004

Call Center, Customer Service, and Social CRM software and solutions. - Archive for June 2004

Add a Virtual Salesperson to eBay Listings

June 22, 2004

Oddcast's Vhost SitePal can pitch your product or answer questions -- ideally, boosting conversions.

Onyx Strikes Contact Center/CRM Integration Deal

June 14, 2004

Onyx and Interactive Intelligence will deliver a connector between Onyx's Web-based CRM solution and Interactive Intelligence's contact center automation software product.