Call Centers: February 2010
Call Center, Customer Service, and Social CRM software and solutions. - Archive for February 2010
Virgin Media Collaborates with Zeus
February 26, 2010The collaboration is aimed at improved Virgin Media's online customer experience.
Virgin HealthMiles Chooses IntelliResponse
February 22, 2010The company will use the hosted Answer Suite technology across all of its customer service channels.
Noble Systems Introduces TouchStar 6.0 for Call Centers
February 19, 2010The company has added significant enhancements to the call center software solution.
Duxoft Offers Hosted IP Call Recording
February 11, 2010The solution provides full call recording functionality without requiring a premise-based system.
Contactology Integrates with Zendesk
February 5, 2010The integrated solution allows users to manage e-mail subscriptions from within Zendesk.
Hosted Call Center Solution Assists Storage Provider
February 4, 2010Extra Space Storage has improved its customer service with the help of inContact's hosted call center platform
Sign in | Register