Call Center, Customer Service, and Social CRM software and solutions.
Virgin Media Collaborates with ZeusFebruary 26, 2010
The collaboration is aimed at improved Virgin Media's online customer experience.
Virgin HealthMiles Chooses IntelliResponseFebruary 22, 2010
The company will use the hosted Answer Suite technology across all of its customer service channels.
Noble Systems Introduces TouchStar 6.0 for Call CentersFebruary 19, 2010
The company has added significant enhancements to the call center software solution.
Duxoft Offers Hosted IP Call RecordingFebruary 11, 2010
The solution provides full call recording functionality without requiring a premise-based system.
Contactology Integrates with ZendeskFebruary 5, 2010
The integrated solution allows users to manage e-mail subscriptions from within Zendesk.
Hosted Call Center Solution Assists Storage ProviderFebruary 4, 2010
Extra Space Storage has improved its customer service with the help of inContact's hosted call center platform