Sign in   |   Register

Call Centers: October 2014

Call Center, Customer Service, and Social CRM software and solutions. - Archive for October 2014

Salesforce Revamps Sales, Service Apps

October 7, 2014

Salesforce is rebranding its Sales and Service Clouds and adding a slew of new features to both to align them more closely with its …

CRM Integration More Important than a Pretty Interface

October 3, 2014

CRM vendors are striving to improve their software's user interface. But are they neglecting data integration?