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Call Centers: June 2015

Call Center, Customer Service, and Social CRM software and solutions. - Archive for June 2015

Salesforce Boosts Mobile Customer Service Capabilities

June 25, 2015

Service for Apps allows companies to embed services such as live chat into mobile customer service applications.

DialogTech Measures Mobile Click-to-Call Marketing Activity

June 24, 2015

DialogTech's newest product helps companies track and control inbound marketing calls from any mobile source.