Noble Systems Offers Mobile Contact Center Tools
New applications allow users to view campaigns and interact with agents from mobile devices.
Noble Systems Corporation, has recently announced the availability of mobile-friendly contact center management applications for the Apple iPad and other mobile devices. As stated by the company in this news release on PR Web, the applications allow users to view campaigns and interact with agents from a variety of mobile devices, so that managers and supervisors can get out from behind their desks and back on the call center floor.
"'We believe the future of contact center management will bring even greater reliance on mobile tools and real-time access to data regardless of location,' says Chris Hodges, Senior Vice President of Sales for Noble Systems. 'That is why we are arming our customers with the latest innovations in mobile functionality to keep them ahead of the curve and operating at maximum efficiency.'"