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Wells Fargo EFS Launches Online Billing Service for Customers

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Posted May 14, 2001 By Debra A. Estock     Feedback

Wells Fargo, a provider of banking, insurance, investments, mortgage and consumer finance services, has released a new Electronic Bill Presentment and Payment (EBPP) service to its student loan customers.

Wells Fargo Education Financial Services (EFS) has launched EFS Online Billing, a free Electronic Bill Presentment and Payment (EBPP) solution that allows customers to view and pay their student loan bills online at any time of the month.

"EFS Online Billing is a fast, simple, and convenient way to make a student loan payment and eliminate paper bills and check-writing," says Jon Veenis, president of Wells Fargo EFS. "Wells Fargo is committed to using innovative technology to meet all our customers' financial needs."

After a successful six-month pilot, EFS Online Billing is available at wellsfargo.com, which also offers EBPP to Mortgage customers. Customers choose when to receive email reminders for bill due dates. They can review their bill and pay it online at their convenience, reducing the risk of late payments or lost checks. EFS Online Billing customers can make payments from a checking account at any financial institution. The service is free and available to existing Wells Fargo student loan customers.

"This is another secure, flexible addition to Wells Fargo's already robust online banking options," adds Dave Hawn, senior vice president of Information Technology at Wells Fargo EFS. "Through Wells Fargo Online, our customers can also access all their student loan account information and transfer funds online."

Wells Fargo Education Financial Services is a subsidiary of Wells Fargo & Company (NYSE: WFC), a diversified financial services company with $280 billion in assets, providing banking, insurance, investments, mortgage and consumer finance from about 5,400 stores and the Internet across North America and elsewhere internationally.

Reprinted from ApplicationPlanet.

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