CRM: August 2001

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for August 2001

The E.piphany E.5 system will represent EDS's integrated CRM service offerings, chosen for its high functionality.

The SalesLogix QuickStart Guarantee: Your SalesLogix CRM system will be fully implemented at the stated QuickStart price, in accordance with …

Technology industry veteran Tanya Dins is expected to have all the answers at Menlo Park, Calif.-based customer relationship …

The financial news provider will standardize its North American sales and customer support operations on salesforce.com's online CRM service.

Bo Manning, formerly of Roundarch, joins Vancouver-based Pivotal Corporation as president and CEO.

Before you sign off on that million-dollar customer relationship management (CRM) project, I recommend testing your company's customer …

Cash deal adds catalog management and content integration software to Pleasanton, Calif.-based company's CRM platform.

A complete perspective of customers is critical to unlocking the full potential of CRM systems, and requires diligent planning and execution …

Pleasanton, Calif.-based company says its PeopleSoft 8 CRM platform is just the thing the government needed to upgrade its 35-year-old …

Astute Solutions has added The Toro Company, specialists in lawn care and landscaping, and Gage Customer Service to its client roster with …

Arthur O'Connor takes a look at the hyper-competitive, ever-changing global economy, where playing it safe with CRM initiatives may be the …

The Dayton, Ohio, CRM specialist will buy the Burlington, Mass., marking software firm, for an undisclosed sum.

The Aspect Contact Server becomes the CRM solution of choice for the creative application provider.

It's all about making the most of customer data. Losing the wires could add efficiency. Our analysis will help you begin to assess your …

While increasing its competition with existing players, the CMGI-owned e-mail and list management firm hopes to leverage its …

At the health system where I work, one of the first things we do with new residents is put them to bed. That's right. We put …

The award will recognize the business-to-business, business-to-consumer and electronic CRM (eCRM) companies that most clearly demonstrate …

A significant challenge facing companies today concerns investment in electronic customer relationship management (e-CRM) solutions. There …

Additionally, IDC's latest bulletin shows that North America is the biggest spender but Western Europe will exhibit highest growth.

CRM consultant and solutions provider SurfGold has appointed reseller XVizion, a Hong Kong-based distribution and consultancy firm …