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CRM: February 2004

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for February 2004

Oracle to 'Vigorously Challenge' DOJ for PeopleSoft

The software maker vows to contest the DOJ's decision to block Oracle's attempt to buy PeopleSoft.DoJ to Block Oracle's PeopleSoft Bid

DoJ to Block Oracle's PeopleSoft Bid

UPDATE: Assistant Attorney General R. Hewitt Pate says the purchase would remove favorable competition in the market and decrease choice for …

Salesnet Improves UI

The multi-windowed user interface provides faster access to data and enhanced configurability.

PeopleSoft: Just Say No to Oracle

Chief Craig Conway defends his company from Oracle's verbal attacks and urges shareholders to vote for its own board nominees.

Oracle Lobbies PeopleSoft Shareholders

In a new letter, Oracle questions PeopleSoft's actions since the June takeover offer and urges shareholders to support the revised bid.

Perceptions of Trust

Research reveals that a distinct gap exists between U.S. businesses and consumers regarding issues of privacy, trust, and how personal data …

DOJ Staff Pans Oracle/PeopleSoft Takeover

UPDATE: The DOJ issues a preliminary decision against Oracle's $9.4 billion takeover for the rival software company; analysts question …

RightNow "Tune-Ups" Keep Customers' Engines Running

RightNow's proactive Tune-Up program shares customer service best practices to optimize each customer's unique business processes.

Siebel CRM OnDemand: The First Quarter Is On Us

Siebel Systems, a provider of customer relationship management software, and its business partner IBM, are offering the first 90 days of …

Oracle Offers $9.4 Billion for PeopleSoft

UPDATE: The business software maker sweetens its cash bid for PeopleSoft, offering nearly 19 percent more than current market value.