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CRM: February 2004

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for February 2004

Oracle to 'Vigorously Challenge' DOJ for PeopleSoft

February 27, 2004

The software maker vows to contest the DOJ's decision to block Oracle's attempt to buy PeopleSoft.DoJ to Block Oracle's PeopleSoft Bid

DoJ to Block Oracle's PeopleSoft Bid

February 26, 2004

UPDATE: Assistant Attorney General R. Hewitt Pate says the purchase would remove favorable competition in the market and decrease choice for …

Salesnet Improves UI

February 23, 2004

The multi-windowed user interface provides faster access to data and enhanced configurability.

PeopleSoft: Just Say No to Oracle

February 23, 2004

Chief Craig Conway defends his company from Oracle's verbal attacks and urges shareholders to vote for its own board nominees.

Oracle Lobbies PeopleSoft Shareholders

February 18, 2004

In a new letter, Oracle questions PeopleSoft's actions since the June takeover offer and urges shareholders to support the revised bid.

Perceptions of Trust

February 13, 2004

Research reveals that a distinct gap exists between U.S. businesses and consumers regarding issues of privacy, trust, and how personal data …

DOJ Staff Pans Oracle/PeopleSoft Takeover

February 11, 2004

UPDATE: The DOJ issues a preliminary decision against Oracle's $9.4 billion takeover for the rival software company; analysts question …

RightNow "Tune-Ups" Keep Customers' Engines Running

February 9, 2004

RightNow's proactive Tune-Up program shares customer service best practices to optimize each customer's unique business processes.

Siebel CRM OnDemand: The First Quarter Is On Us

February 5, 2004

Siebel Systems, a provider of customer relationship management software, and its business partner IBM, are offering the first 90 days of …

Oracle Offers $9.4 Billion for PeopleSoft

February 4, 2004

UPDATE: The business software maker sweetens its cash bid for PeopleSoft, offering nearly 19 percent more than current market value.