CRM: April 2004

CRM, It's All About the Data

April 27, 2004

Customer relationship management is becoming the preferred technology for small businesses seeking to get a handle on their customer data in order to grow their businesses. Want a flawless CRM deployment? Start with your customer data.

Salesnet Debuts Preconfigured CRM Solution for CustomerCentric Selling

April 21, 2004

Salesnet CCS Edition helps customers reinforce the best practices they have been trained on through pre-configured CCS sales processes, including templates, fields, layouts and workflow.

Salesforce.com Tees up IPO Price

April 21, 2004

The on-demand applications provider files to offer 10 million shares, and adds a poison pill provision.

Siebel Sees 'Tech Refresh' in Banking

April 20, 2004

The business software maker pays $70 million for Eontec in anticipation of a wave of IT spending by banks.

Salesforce.com Launches On-Demand Toolkits

April 12, 2004

CRM provider declares that the end is near for software as we know it.

NetSuite's 99.5 Percent Solution

April 8, 2004

The provider of a Web-based, all-in-one e-commerce, accounting, CRM and ERP application announces a money-back uptime guarantee ... and hints at future plans for e-tailers.

Out From Oracle's Shadow: NetSuite

April 2, 2004

With more than 7,500 paying customers and a new product suite, NetSuite is making its way out from under Oracle's shadow and is poised to take full advantage of the next wave of software delivered as a service. Which, according to founder Evan Goldberg, is coming.