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CRM: May 2004

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for May 2004

Rdb Acquisition Taboo in DoJ v. Oracle Case

Past acquisition experience with a database company is barred from Oracle's trial in its bid for PeopleSoft.

PeopleSoft: Thumbs Down to Reduced Offer

PeopleSoft makes nice with shareholders about the Customer Assurance Program, while its board votes no on Oracle's latest offer.

Siebel Exec Proposes 'Customer-driven Enterprise'

A Siebel EVP touts the firm's hybrid theory of large enterprise application centers and hosted, on-demand CRM applications to fulfill …

Oracle, PeopleSoft CEOs File Depositions

Ellison and Conway answer their subpoenas, as lawyers for third-party rivals haggle over releasing sensitive corporate documents.

PeopleSoft Upgrades Key Product Lines

Analytics key to three new industry packages from the enterprise software giant, along with a new IBM partnership at its Leadership Summit.

Does Siebel Matter Anymore?

Siebel Systems drastically needs a major rethinking of its core business strategy, argues Enterprise Advisor columnist Josh Greenbaum.

Entellium Turns Its Attention to America

The on-demand CRM market got a bit more crowded today when Entellium, which has served the Asia-Pacific market for four years, made its …

RightNow Files for IPO

ASP market showing maturity as IPO trend continues.

Siebel Steps Down as CEO; Shuffle at IBM

The CRM leader will relinquish the CEO role to an executive of long-time partner IBM, while Big Blue's CFO John Joyce is headed for Global …