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CRM: May 2004

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for May 2004

Rdb Acquisition Taboo in DoJ v. Oracle Case

May 31, 2004

Past acquisition experience with a database company is barred from Oracle's trial in its bid for PeopleSoft.

PeopleSoft: Thumbs Down to Reduced Offer

May 26, 2004

PeopleSoft makes nice with shareholders about the Customer Assurance Program, while its board votes no on Oracle's latest offer.

Siebel Exec Proposes 'Customer-driven Enterprise'

May 25, 2004

A Siebel EVP touts the firm's hybrid theory of large enterprise application centers and hosted, on-demand CRM applications to fulfill …

Oracle, PeopleSoft CEOs File Depositions

May 21, 2004

Ellison and Conway answer their subpoenas, as lawyers for third-party rivals haggle over releasing sensitive corporate documents.

PeopleSoft Upgrades Key Product Lines

May 18, 2004

Analytics key to three new industry packages from the enterprise software giant, along with a new IBM partnership at its Leadership Summit.

Does Siebel Matter Anymore?

May 17, 2004

Siebel Systems drastically needs a major rethinking of its core business strategy, argues Enterprise Advisor columnist Josh Greenbaum.

Entellium Turns Its Attention to America

May 11, 2004

The on-demand CRM market got a bit more crowded today when Entellium, which has served the Asia-Pacific market for four years, made its …

RightNow Files for IPO

May 11, 2004

ASP market showing maturity as IPO trend continues.

Siebel Steps Down as CEO; Shuffle at IBM

May 3, 2004

The CRM leader will relinquish the CEO role to an executive of long-time partner IBM, while Big Blue's CFO John Joyce is headed for Global …