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CRM: June 2004

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for June 2004

NetSuite Adds New E-Commerce Features

June 29, 2004

Analytic and site-building modules will provide customers with even more customization and tracking capabilities.

Will Salesforce IPO Float All Boats?

June 22, 2004

The software-on-demand industry hopes a sizzling offering will juice up the sector.

Oracle, NetSuite End Small Business Agreement

June 21, 2004

The two companies agreed to end their three-year deal to sell a version of NetSuite as the Oracle Small Business Suite.

Salesnet Delivers Vertical Editions

June 16, 2004

Salesnet is the first on-demand CRM vendor to go to market with its promised industry-specific editions catering to targeted vertical …

Onyx Strikes Contact Center/CRM Integration Deal

June 14, 2004

Onyx and Interactive Intelligence will deliver a connector between Onyx's Web-based CRM solution and Interactive Intelligence's contact …

Salesforce.com Hits Bump on Road to IPO

June 8, 2004

Excessive media coverage has caused the on-demand CRM provider to delay its offering, but the road to an IPO has now been cleared.

SMBs Poised to Spend on CRM

June 4, 2004

Forecast from AMI-Partners suggests small and medium sized businesses are more keen on software purchases.

Nimish Mehta, Group Vice President, Siebel

June 4, 2004

This executive's challenge is convincing customers that Siebel is an integrator, not just a CRM specialist.