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CRM: May 2005

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for May 2005

Review: Crafty Syntax Live Help

May 25, 2005

Immediate customer interaction is often the key to increased customer satisfaction and sales. Crafty Syntax Live Help (CSLH) is an open …

Accenture to Sell Salesforce.com

May 24, 2005

UPDATED: Easy-to-customize on-demand software doesn't preclude the need for help in redefining business processes, the companies say.

SAP to Build Home Depot's IT Foundation

May 18, 2005

The software maker announces a partnership with the retail giant and unfolds a product map at its annual conference.