CRM: May 2005
Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for May 2005
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Review: Crafty Syntax Live Help
May 25, 2005Immediate customer interaction is often the key to increased customer satisfaction and sales. Crafty Syntax Live Help (CSLH) is an open source solution that helps customer interaction with Live help functionality that can be pushed to, or pulled by, the consumer.
Accenture to Sell Salesforce.com
May 24, 2005UPDATED: Easy-to-customize on-demand software doesn't preclude the need for help in redefining business processes, the companies say.
SAP to Build Home Depot's IT Foundation
May 18, 2005The software maker announces a partnership with the retail giant and unfolds a product map at its annual conference.
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