CRM: January 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for January 2010

iTuple for iPhone, iPod and iPad

January 28, 2010

The iTuple CRM app from ERP software provider xTuple is now available at iTunes.

ALT-Invest Announces SugarChimp ListSync

January 27, 2010

The new module integrates SugarCRM with MailChimp.

BSkyB Wins CRM Lawsuit

January 27, 2010

The company is claiming $700 million in damages from EDS.

SugarCRM Announces SugarCon 2010

January 27, 2010

The conference will include keynotes on the future of CRM, open source and cloud computing.

Basic Social CRM Advice: Don't Sue

January 27, 2010

Suing a customer who's active in social media is unlikely to be a constructive move.

CRM in Emerging Markets

January 26, 2010

Social networking solutions can help companies improve customer satisfaction rates worldwide.

2009 a Record Year for eLead

January 26, 2010

New product offerings resulted in an increase of year-over-year revenue by more than 20 percent

Convio Plans IPO

January 26, 2010

he CRM provider is seeking to raise $57.5 million for working capital, to pay off debt, and to make acquisitions.

CRM Spotlight: ZoomInfo Launches FreshContacts

January 25, 2010

Users can gain two months of free access to ZoomInfo's online database in exchange for their Outlook business contacts.

Businesses Counting on SaaS

January 22, 2010

Enterprises are focusing on hosted CRM and business intelligence applications.

SugarCRM Announces Plans for CRM Acceleration Winter Tour

January 22, 2010

The free events will offer guidance on formulating and implementing successful CRM strategies and processes.