Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for February 2010

StrongMail to Integrate with SAP CRM

The combined solution will help companies identify the most influential customers in their CRM database to target their e-mail marketing …

Salesforce Reports FY 2010 Results

The company added 17,100 net new customers during the past year.

RedHorse CRM Updates to Version 2.5

The interim release is a quick followup to the company's recent introduction of v2.4.

SMS Buys Bright Blue

The company has been looking for an opportunity to acquire Oracle Siebel CRM and business intelligence capabilities for two years.

NaviSite Sells Managed App Business to Velocity

The deal covers the division that serves Lawson and Kronos applications.

SAVO Integrates with SAP CRM

The companies are offering packaged integration on current releases, and out-of-the-box integration for future releases.

Experian, CedarCrestone Partner on CRM for Higher Education

The companies are launching an updated version of Experian QAS for Oracle's PeopleSoft Campus Solutions.

Putting the 'Customer' and the 'Management' Back in CRM

By taking 10 minutes every day to discuss customer data, issues and key metrics, startup Pixability has managed to head off potential …

Ladbrokes Counts on CRM

The gambling company says its focus on CRM software and targeting customer marketing will provide it with a competitive edge.

Web-based CRM Puts Westmont College in the Cloud

The college is using a cloud integration to exchange information between SalesForce CRM and its Datafel ERP system.

Sybase Targets Mobile CRM Software

The company has announced plans to focus on mobile CRM in the coming year.

HHS Chooses Acumen for CRM Software

Acumen will provide a CRM/project management solution from Salesforce.com.

Tatitlek Chooses Deltek CRM

The company will use Deltek's Costpoint CRM to improve business development processes.

Draftfcb Gets VW CRM Contract

The car maker says Draftfcb demonstrated a solid grasp of Volkswagen's business.

Comarch Offers Integrated Solution

The offering combines network management with BSS and CRM.

CustomerCentric Intros Salesforce App

The new application helps support the CustomerCentric Selling sales process.

CompanionLink Syncs with ACT!

The company has introduced a new iPhone wireless sync solution.

Redknee Announces Microsoft Partnership

The company's TCB offering will be integrated with Microsoft products to form a combined solution.

HootSuite Expands CRM Offering

New social CRM tool adds new functionality to HootSuite's service, adding the capability to track and manage social specific campaigns.

Crest and Visa Count on Olympics CRM

The companies are using CRM and e-mail marketing solutions to target customers during the Winter Olympics.