CRM: June 2010
Gartner Highlights the Past, Present and Future of CRM
June 30, 2010The clear message from Gartner analyst Ed Thompson: change is happening fast.
Scribe Launches Scribe Insight 7.0 Software
June 30, 2010New multiple target connections enables sales order data to be passed from CRM to ERP and also updated in both systems in a single operation.
CRM Choices From Proprietary to Open-Source
June 29, 2010Extreme CRM Makeover details a company's CRM solution from initial matching of requirements through to implementation.
Microsoft and Salesforce.com Duel Over Patents
June 28, 2010Microsoft and Salesforce.com are dueling in US courts. Each are accusing the other of violating patented technology.
Salesforce Suit Clouds Microsoft's Patent Attack
June 25, 2010It looks like it's going to be tit-for-tat between CRM software leader Salesforce.com and Microsoft as the legal confrontation between the two expands. What happened this time?
Intelestream Offers CRM Application Free Trial
June 25, 2010The company has announced a 30-day free trial of intelecrm, its on demand CRM solution for small and medium sized businesses.
CDC Launches Social CRM 6.0
June 25, 2010CDC Pivotal Social CRM 6.0 offers integration with social media sites to better identify leads and gather sales intelligence.
Salesforce.com Launches Chatter
June 24, 2010Salesforce.com has launched its application, claiming it heralds the launch of Cloud 2.0.
Sage CRM v7.0 Now Available For SMBs
June 23, 2010Sage's Customer Relationship Management introduces an interactive dashboard and new user navigation.
Sage CRM v7.0 Now Available For SMBs
June 23, 2010Sage's Customer Relationship Management introduces an interactive dashboard and new user navigation.
Online CRM Leader Launches Chatter Social Networking for Its Cloud Services
June 22, 2010If you've used Facebook updates, Chatter will look very familiar. How much can it help your business?
SAP Could Lose More CRM Software Market Share
June 16, 2010CRM Software competitors Salesforce.com, Oracle, and Microsoft are expected to gain share at SAP’s expense.
PBworks Announces Collaborative CRM
June 16, 2010PBworks Customer Relationship Edition extends CRM solutions such as Salesforce.com.
Callidus Automates Sales Performance
June 15, 2010The company's sales performance management (SPM) suite helps identify changes required in business strategies.
The Customer Experience Equation
June 15, 2010CRM plays a critical role in defining customer relationships, but so does business intelligence and marketing.
MTSI Offers CRM OnDemand for Hi-Tech Companies
June 14, 2010CRM OnDEMAND Accelerate is powered by Oracle and bundles hardware and software product for high technology companies.
New CRM and Sales Automation Software Market Analysis
June 14, 2010A new customer relationship management (CRM) and sales automation software market report looks at growth and segmentation over the period 2008-2012.
EDS Settles Botched CRM Project Lawsuit
June 11, 2010EDS has agreed to pay $460 million to settle a lawsuit by U.K.-based British Sky Broadcasting Group PLC.
Ecommerce Customer Loyalty Programs for SMBs
June 10, 2010A loyalty rewards program can help your ecommerce business acquire, engage and retain new customers.
Choosing Between CRM Cloud, On-Premise, or Hybrid Solutions
June 9, 2010Companies considering customer relationship management (CRM) technology have to decide what type of cloud is best suited to their business.
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