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CRM: August 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for August 2010

Going Beyond Social CRM

August 31, 2010

Is the "Open Innovation Revolution" the next big thing in CRM?

RhoLogic Offers SugarCRM Smartphone Application

August 30, 2010

RhoLogic Mobile for SugarCRM is available at the iTunes App Store and Android Market.

Stonefield Announces New Sage Business Intelligence Tool

August 30, 2010

Stonefield Query Version 4.0 for Sage Accpac offers a Business Intelligence (BI) reporting tool.

CRM Danger Zones

August 27, 2010

Tips for verifying the credibility of your CRM system reports.

Social CRM Success Depends on Metric Integration

August 27, 2010

Successful Social CRM requires integrated metrics and a flexible platform.

Calculating Customer Demand

August 26, 2010

Understanding recurring revenue business requires an understanding of customer demand.

Vendors Reveal 10 of Their Top CRM Tips

August 25, 2010

Salesforce.com, NetSuite and SugarCRM offer advice for choosing a customer relationship management (CRM) system - and getting employees to …

LexisNexis Announces InterAction 6.0 for Outlook

August 25, 2010

The InterAction 6.0 software embeds features and functions of the CRM application directly within Microsoft Outlook.

From Consumer to Enterprise Mobile Apps

August 24, 2010

Mobile enterprise applications are projected to total $10.9 billion in annual revenues by 2015.

Linking Customer-Focused Tools for CRM Success

August 20, 2010

Linking CRM and unified communications (UC) can help track customer interactions.

SalesNexus Announces CRM and Email Marketing Release Dates

August 20, 2010

The company plans to release a full-featured email marketing solution in September.

Salesforce Scampers Past 2Q Estimates

August 19, 2010

The on-demand CRM software provider easily topped analyst estimates in its second quarter and raised its guidance for the rest of the fiscal …

Will FTC Online Tracking Restrictions Hurt CRM?

August 18, 2010

The FTC wants Internet users to be able to opt out of online behavior tracking. What could that mean for customer relationship management …

Investors Look for Good News from Salesforce.com

August 17, 2010

The cloud CRM leader continues to grow fast, challenging established players like Oracle and SAP.

A New Wave of CRM Best Practices

August 16, 2010

Adopting new CRM best practices will help you avoid other's past mistakes.

Small Business Suite CRM Market Leaders

August 16, 2010

Maximizer Software, Oracle, NetSuite and SugarCRM are the market leaders in Small-Business Suite CRM.

Three Steps to a Successful CRM App

August 16, 2010

Things to keep in mind when looking to get involved in the growing CRM app market.

Enterprise Suite CRM Market Leaders

August 13, 2010

Microsoft, oracle, NetSuite and Salesforce.com are the market leaders in Enterprise Suite CRM.

The Salesforce.com CRM Talent Shortage

August 13, 2010

There is a significant shortage of CRM implementation talent. Here is what you can do about it.

Net@Work Offers SalesLogix CRM App for Android, iPhone

August 13, 2010

OnTheGo allows users to access their Sage SalesLogix 7.52 CRM database and the SalesLogix Cloud Edition from their smart phone.