CRM: August 2010
Going Beyond Social CRM
August 31, 2010Is the "Open Innovation Revolution" the next big thing in CRM?
RhoLogic Offers SugarCRM Smartphone Application
August 30, 2010RhoLogic Mobile for SugarCRM is available at the iTunes App Store and Android Market.
Stonefield Announces New Sage Business Intelligence Tool
August 30, 2010Stonefield Query Version 4.0 for Sage Accpac offers a Business Intelligence (BI) reporting tool.
CRM Danger Zones
August 27, 2010Tips for verifying the credibility of your CRM system reports.
Social CRM Success Depends on Metric Integration
August 27, 2010Successful Social CRM requires integrated metrics and a flexible platform.
Calculating Customer Demand
August 26, 2010Understanding recurring revenue business requires an understanding of customer demand.
Vendors Reveal 10 of Their Top CRM Tips
August 25, 2010Salesforce.com, NetSuite and SugarCRM offer advice for choosing a customer relationship management (CRM) system - and getting employees to actually use it.
LexisNexis Announces InterAction 6.0 for Outlook
August 25, 2010The InterAction 6.0 software embeds features and functions of the CRM application directly within Microsoft Outlook.
From Consumer to Enterprise Mobile Apps
August 24, 2010Mobile enterprise applications are projected to total $10.9 billion in annual revenues by 2015.
Linking Customer-Focused Tools for CRM Success
August 20, 2010Linking CRM and unified communications (UC) can help track customer interactions.
SalesNexus Announces CRM and Email Marketing Release Dates
August 20, 2010The company plans to release a full-featured email marketing solution in September.
Salesforce Scampers Past 2Q Estimates
August 19, 2010The on-demand CRM software provider easily topped analyst estimates in its second quarter and raised its guidance for the rest of the fiscal year.
Will FTC Online Tracking Restrictions Hurt CRM?
August 18, 2010The FTC wants Internet users to be able to opt out of online behavior tracking. What could that mean for customer relationship management (CRM) and data mining programs?
Investors Look for Good News from Salesforce.com
August 17, 2010The cloud CRM leader continues to grow fast, challenging established players like Oracle and SAP.
A New Wave of CRM Best Practices
August 16, 2010Adopting new CRM best practices will help you avoid other's past mistakes.
Small Business Suite CRM Market Leaders
August 16, 2010Maximizer Software, Oracle, NetSuite and SugarCRM are the market leaders in Small-Business Suite CRM.
Three Steps to a Successful CRM App
August 16, 2010Things to keep in mind when looking to get involved in the growing CRM app market.
Enterprise Suite CRM Market Leaders
August 13, 2010Microsoft, oracle, NetSuite and Salesforce.com are the market leaders in Enterprise Suite CRM.
The Salesforce.com CRM Talent Shortage
August 13, 2010There is a significant shortage of CRM implementation talent. Here is what you can do about it.
Net@Work Offers SalesLogix CRM App for Android, iPhone
August 13, 2010OnTheGo allows users to access their Sage SalesLogix 7.52 CRM database and the SalesLogix Cloud Edition from their smart phone.
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