CRM: September 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for September 2010

The open source CRM vendor plans an easier development environment and native mobile apps, but users will have to pay for them.

Tips for Creating and using SearchDummy Fields for CRM records search.

The release extends the SAP Customer Relationship Management (CRM) application to BlackBerry users.

The SaaS solution offers access to Microsoft Dynamics CRM from RIM, Windows Mobile, and Apple mobile devices.

A new survey reveals that U.S. companies lag behind most of the rest of the world in embracing social media and content-sharing tools …

Choosing a basic and inexpensive CRM solution for your small business can be tempting but remember to plan for future growth and needs.

Business leaders and CRM pros offer advice on how to improve your organization's customer relationship management and how to get a positive …

There is an important rivalry shaping up between Salesforce.com and Oracle’s CRM On Demand.

Applane CRM uses role-based access to provide users with immediate access to only the data they need at any given time. Plus it offers full …

Archie's new Attention Monitor tool is designed to reduce customer turnover.

For social business solutions InsideView is considered a company to watch by market research and advisory firm IDC.

Pinewood says that dealers have responded to the end of the Government scrappage scheme with more use of customer relationship management …

Microsoft hopes its latest CRM offering can help the software giant gain ground on Salesforce.com.

The new app lets you manage search marketing campaigns alongside other marketing initiatives in a Salesforce.com dashboard.

The company is bringing its CRM and ERP products in line with other Microsoft-hosted services.

The company has supplied a 16-user Sage 1000 integrated CRM business management system to Boomer.

Oracle unveils new CRM and applications products at OracleWorld — and unleashes criticism at competitor Salesforce.com.

Revenue management (RM) and customer relationship management (CRM) both maximize profitability.

As organizations emerge from the recession a bigger investment in customer relationship management (CRM) software is expected.

The interface enables communication between Salesforce CRM software and RelayWare's PRM solution.