CRM: September 2010
SugarCRM Courts OEMs, Plans iPhone, iPad CRM Apps
September 30, 2010The open source CRM vendor plans an easier development environment and native mobile apps, but users will have to pay for them.
Improve CRM Records Search with SearchDummy Fields
September 30, 2010Tips for Creating and using SearchDummy Fields for CRM records search.
Sybase Announces Mobile Sales for SAP CRM for BlackBerry
September 29, 2010The release extends the SAP Customer Relationship Management (CRM) application to BlackBerry users.
VAR Launches MobileAccess for Dynamics CRM
September 29, 2010The SaaS solution offers access to Microsoft Dynamics CRM from RIM, Windows Mobile, and Apple mobile devices.
CEOs Weigh Web 2.0 CRM Benefits, Risks
September 28, 2010A new survey reveals that U.S. companies lag behind most of the rest of the world in embracing social media and content-sharing tools — mainly because of security risks.
4 Tips For Choosing a Small Business CRM
September 28, 2010Choosing a basic and inexpensive CRM solution for your small business can be tempting but remember to plan for future growth and needs.
Ten Tips for Getting the Most Out of Your CRM System
September 27, 2010Business leaders and CRM pros offer advice on how to improve your organization's customer relationship management and how to get a positive return on your CRM investment.
CRM on Demand at Oracle OpenWorld
September 24, 2010There is an important rivalry shaping up between Salesforce.com and Oracle’s CRM On Demand.
Google Apps Review: Applane Enterprise CRM
September 24, 2010Applane CRM uses role-based access to provide users with immediate access to only the data they need at any given time. Plus it offers full integration with Google Applications and is enterprise-ready.
New Archie CRM Tool Aims to Reduce Customer Turnover
September 23, 2010Archie's new Attention Monitor tool is designed to reduce customer turnover.
InsideView Named Innovative Software Company to Watch
September 23, 2010For social business solutions InsideView is considered a company to watch by market research and advisory firm IDC.
Dealers Use CRM to Boost New and Used Car Sales
September 23, 2010Pinewood says that dealers have responded to the end of the Government scrappage scheme with more use of customer relationship management (CRM) tools.
Top 10 Features of Microsoft Dynamics CRM 2011
September 22, 2010Microsoft hopes its latest CRM offering can help the software giant gain ground on Salesforce.com.
Yield Announces Search Marketing Integration With Salesforce.com
September 22, 2010The new app lets you manage search marketing campaigns alongside other marketing initiatives in a Salesforce.com dashboard.
Microsoft to Unify its Union Services, ERP and CRM
September 22, 2010The company is bringing its CRM and ERP products in line with other Microsoft-hosted services.
Sage Supplies CRM System to Plastics Extrusion Firm
September 22, 2010The company has supplied a 16-user Sage 1000 integrated CRM business management system to Boomer.
Oracle Takes Aim at Salesforce.com
September 21, 2010Oracle unveils new CRM and applications products at OracleWorld — and unleashes criticism at competitor Salesforce.com.
Integrating RM and CRM for a Beneficial Relationship
September 20, 2010Revenue management (RM) and customer relationship management (CRM) both maximize profitability.
CRM Software Sales Emerge From Recession
September 20, 2010As organizations emerge from the recession a bigger investment in customer relationship management (CRM) software is expected.
RelayWare Offers Integration Connector with Salesforce.com
September 17, 2010The interface enables communication between Salesforce CRM software and RelayWare's PRM solution.
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