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CRM: September 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for September 2010

SugarCRM Courts OEMs, Plans iPhone, iPad CRM Apps

September 30, 2010

The open source CRM vendor plans an easier development environment and native mobile apps, but users will have to pay for them.

Improve CRM Records Search with SearchDummy Fields

September 30, 2010

Tips for Creating and using SearchDummy Fields for CRM records search.

Sybase Announces Mobile Sales for SAP CRM for BlackBerry

September 29, 2010

The release extends the SAP Customer Relationship Management (CRM) application to BlackBerry users.

VAR Launches MobileAccess for Dynamics CRM

September 29, 2010

The SaaS solution offers access to Microsoft Dynamics CRM from RIM, Windows Mobile, and Apple mobile devices.

CEOs Weigh Web 2.0 CRM Benefits, Risks

September 28, 2010

A new survey reveals that U.S. companies lag behind most of the rest of the world in embracing social media and content-sharing tools …

4 Tips For Choosing a Small Business CRM

September 28, 2010

Choosing a basic and inexpensive CRM solution for your small business can be tempting but remember to plan for future growth and needs.

Ten Tips for Getting the Most Out of Your CRM System

September 27, 2010

Business leaders and CRM pros offer advice on how to improve your organization's customer relationship management and how to get a positive …

CRM on Demand at Oracle OpenWorld

September 24, 2010

There is an important rivalry shaping up between Salesforce.com and Oracle’s CRM On Demand.

Google Apps Review: Applane Enterprise CRM

September 24, 2010

Applane CRM uses role-based access to provide users with immediate access to only the data they need at any given time. Plus it offers full …

New Archie CRM Tool Aims to Reduce Customer Turnover

September 23, 2010

Archie's new Attention Monitor tool is designed to reduce customer turnover.

InsideView Named Innovative Software Company to Watch

September 23, 2010

For social business solutions InsideView is considered a company to watch by market research and advisory firm IDC.

Dealers Use CRM to Boost New and Used Car Sales

September 23, 2010

Pinewood says that dealers have responded to the end of the Government scrappage scheme with more use of customer relationship management …

Top 10 Features of Microsoft Dynamics CRM 2011

September 22, 2010

Microsoft hopes its latest CRM offering can help the software giant gain ground on Salesforce.com.

Yield Announces Search Marketing Integration With Salesforce.com

September 22, 2010

The new app lets you manage search marketing campaigns alongside other marketing initiatives in a Salesforce.com dashboard.

Microsoft to Unify its Union Services, ERP and CRM

September 22, 2010

The company is bringing its CRM and ERP products in line with other Microsoft-hosted services.

Sage Supplies CRM System to Plastics Extrusion Firm

September 22, 2010

The company has supplied a 16-user Sage 1000 integrated CRM business management system to Boomer.

Oracle Takes Aim at Salesforce.com

September 21, 2010

Oracle unveils new CRM and applications products at OracleWorld — and unleashes criticism at competitor Salesforce.com.

Integrating RM and CRM for a Beneficial Relationship

September 20, 2010

Revenue management (RM) and customer relationship management (CRM) both maximize profitability.

CRM Software Sales Emerge From Recession

September 20, 2010

As organizations emerge from the recession a bigger investment in customer relationship management (CRM) software is expected.

RelayWare Offers Integration Connector with Salesforce.com

September 17, 2010

The interface enables communication between Salesforce CRM software and RelayWare's PRM solution.