Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for October 2010

CRM Pricing: SaaS CRM License Renewals

When it comes time for a renewal there are some things to know about SaaS-based CRM.

Microsoft to Change Compensation for ERP and CRM Partners

The new Dynamics Incentives Program will add growth into Microsoft's calculations of partner margins.

Oracle Marries Business Intelligence with CRM, ERP in New Fusion Apps

Oracle will combine BI with CRM and ERP in its biggest-ever software release.

How to Avoid CRM Failure

If managers use CRM the right way it will help them reach their targets.

Windows Phone 7 to Integrate Dynamics CRM Online 2011

Microsoft is targeting enterprise customers with Windows Phone 7.

The 10 Most Important CRM Reports

CRM expert David Taber reveals which CRM reports provide the most value to businesses and why.

RidgeTek Launches CRM, Business Intelligence Software

The company's new software and services are designed for small and mid-market businesses.

CRM Startup Explores VC Route To Raise Funds

The analytics and marketing solutions firm, Customer Centria Enterprise Solutions, is looking to raise about $5 million.

SiteLink Offers CRM Module, Google Maps Interface

The company has announced its Google Maps interface and CRM (customer relationship management) module enabling operators to map competitors …

Industries Well-Suited to Social CRM

3 businesses are in a great position to capitalize on Social CRM.

Lithium Announces New Social Customer Suite

Lithium claims its integrated suite turns passionate customers into real business success.

Is Zuckerberg The Next Bill Gates?

Salesforce.com CEO Marc Benioff discusses the cloud evolution and Mark Zuckerberg.

Social CRM and Enterprise 2.0 Convergence

A maturing Enterprise 2.0 market marks a path towards deeper integration of social applications.

Marketing Automation Software a Hot CRM Industry Segment

Almost all of the new entrants in marketing automation offer systems that are built on a software as a service (SaaS) architecture.

BatchBook Releases Social CRM iPhone App

The free BatchBook iPhone app is similar to the Web-based version of BatchBook's social CRM software.

Use Social CRM to Support Your Customer Strategy

DMC Software says that companies should incorporate Social CRM into their customer strategy.

Is Social CRM Stuck?

Sometimes it feels as if we're missing the bigger point of social CRM.

Microsoft Offers CRM Deal

The company hopes to lure Salesforce.com customers with its Dynamics CRM pricing.

Why Not to Invest in CRM

If you are looking for ways to change customer perceptions or to simply keep up with the competition, then CRM might not be the right …

CRM Review: VegaPort Free CRM and Email Marketing Software

VegaPort is free CRM software that gives a small business access to customer data, email marketing and a detailed overview of what's going …