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CRM: November 2010

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for November 2010

7 Tips to Overcome CRM Obstacles

Experts discuss the main obstacles to successful CRM and how to overcome them.

Deal Navigator Available on Salesforce.com AppExchange 2

Mindjet Deal Navigator lets sales teams map opportunities and contact data within a single editable view.

The Truth About Sales Leads

Everybody knows that sales leads are the start of the business pipeline. More leads are always better, right? But what if that's - pardon …

Innovation Through Social CRM

One potential use case for Social CRM that can provide high value to your organization is innovation.

Choosing a CRM System is Not Easy

There are too many CRM systems to choose from.

The CRM Software Distortion Field

The first source of delusion is the fascination with features.

SAP Clarifies its Cloud Strategy

SAP has recently revealed its hybrid cloud and on-premises, mobile strategy.

HP Could Switch from Oracle CRM to Salesforce.com

The HP-Oracle feud may soon spill over into the CRM market, according to an analyst.

10 Tips for Better CRM

Top Customer relationship management (CRM) Lessons from 2010.

Financial Industry Looks to New CRM Technologies

The financial services industry takes a cautious look at social CRM channels.

Is Apple's iPad Changing CRM and Business Intelligence?

Some big-name companies, like MicroStrategy and SAP, are betting that the answer is 'yes.'

Making Social CRM A Successful Venture

For all the talk of social CRM there's not so much talk of social CRM success.

Microsoft Dynamics CRM 2011 Technical Review Offered

DynamicsExchange.com claims to offer the definitive "What's New in Microsoft Dynamics CRM 2011" website.

8 Tips For Buying CRM Software

A company has to make the right decision the first time; there is little room for error when choosing your CRM software.

SAP Recasts Products and Customer Engagement

Under new co-CEOs the innovation and strategy is back at SAP.

Microsoft Replaces End of Life CRM Systems

The company offers replacement CRM systems that have been the benefit of being lower-cost.

6 Tips for an Enterprise Social CRM Strategy

Look for an organizational goal that social CRM will support.

Nutshell CRM Announced

Nutshell offers sales process management tools powered by a simple custom process builder.

The CRM WatchList 2011

Paul Greenberg announces his list of candidates for the CRM 2011 Watchlist Preseason.

U.S. Air Forces in Europe Opt for Microsoft CRM

Microsoft announces successful deployment for federal customer of its Dynamics CRM Task Management Tracker.