CRM: December 2010
SAP Business Intelligence: A Focus on Spreadsheets and Salesforce.com
December 30, 2010SAP looks to appeal to small businesses and departmental managers.
CRM Strategies for Mobile Segments
December 30, 2010Defining the needs of different mobile customer segments.
Greenberg's CRM 2011 Watch List
December 30, 2010Paul Greenberg offers up the details on the big 4 players to watch.
Social CRM Tips For The New Year
December 29, 20109 Easy Tips to improve your social CRM strategy for 2011.
Gifts To Give Your CRM Users
December 29, 20105 things you can give users to help them deliver better results with CRM.
CRM Invaluable Contact Center Tool
December 29, 2010Integrated CRM and Call Center applications facilitate valuable customer overview.
Top CRM Stories of 2010
December 28, 2010Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's biggest stories.
Cloud CRM: Platform or Product?
December 28, 2010Large enterprises typically need a complete CRM application with toolkit and platform but not everyone has large enterprise needs.
SugarCRM Worth Around $350M
December 28, 2010Research firm pegs open source CRM provider worth $350 to $360 million.
Top 3 Trends in CRM
December 27, 2010Mobility, social media and analytics tops the technologies that change current customer relationship management (CRM) practices.
Could Oracle Acquire Salesforce.com? Will IBM or HP Buy SAP?
December 21, 2010This list of IT predictions for 2011 suggests that these enterprise app vendor acquisitions could be reality next year.
FuzeDigital Social CRM Software
December 21, 2010FuzeDigital might not make the top 5 CRM provider list but they have a pretty good name.
Choosing a Hosted Customer Relationship Management (CRM) System
December 20, 2010A look at how one company embarked on an extensive review process to ensure the best CRM decision was made for the company.
Really Simple Systems Free CRM Announces 1000 Users
December 20, 2010Really Simple Systems Free Edition is a two-user web-based customer relationship management (CRM) system.
CRM Buying Lessons Learned
December 17, 2010Poorly defined CRM deployments are viewed as a waste.
InsideView Announces Expanding CRM Partner Program
December 17, 2010InsideView claims more than 50 partners now represent its sales intelligence solution.
M-Files Document Management Available for Salesforce CRM
December 16, 2010M-Files for Salesforce CRM is a cloud-based document management solution that is integrated with Salesforce CRM.
Microsoft CRM 2011 Release Candidate, Launch Date Announced
December 15, 2010Microsoft has unveiled a pre-release version of Dynamics CRM 2011 and set an official launch date of Jan. 20.
Ten Ways Social Media is Changing Sales and CRM
December 15, 2010Social CRM experts from BatchBlue and JitterJam provide tips on how businesses can monitor and use social media sites to improve customer relationship management and the bottom line.
Microsoft CRM 2011 Release Candidate Available, Launch Date Set
December 14, 2010Microsoft unveils a pre-release version of Dynamics CRM 2011 and sets a launch date of Jan. 20.
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