CRM: October 2011
What Oracle Fusion CRM in the Cloud Means for Salesforce and Siebel Customers
October 27, 2011Oracle made a bold move into cloud CRM this month, but what does it mean for competitors like Salesforce and Microsoft and Oracle's own Siebel customers?
Microsoft Dynamics CRM Q4 2011 Service Update Released
October 25, 2011Updated: Is Microsoft feeling the heat of faster, smaller competitors in the customer relationship management (CRM) space or just feeling its oats?
Oracle Buys RightNow for Cloud Customer Service
October 24, 2011Oracle takes aim at Salesforce.com with its expanding cloud CRM service.
NetSuite Updates OneWorld Cloud ERP
October 24, 2011NetSuite OneWorld 2011 boasts new CRM and analytics features.
11 Ways to Improve Your Supply Chain Management
October 21, 2011Supply chain management experts share their tips on how to make your supply chain operate more efficiently.
HTML5 Will Transform Mobile Business Intelligence and CRM
October 18, 2011HTML5 will lead to richer mobile BI and CRM apps that can be used across browsers and devices.
SAP Wrestles with ERP Complexity
October 14, 2011SAP ERP spans the entire enterprise, so of course it's complicated. But the company is working on ways to make ERP easier to use.
IBM Evolves from On Demand to SmartCloud
October 12, 2011New IBM application services for cloud include middleware, DB2, SAP services and CRM.
Cisco Touts Social CRM Call Center Success
October 12, 2011Cisco's contact center business has posted strong growth in the year since the company added social CRM to the software.
An In-Depth Look at Oracle Fusion Applications
October 10, 2011What does the formal launch of Fusion mean for existing Oracle CRM and ERP users?
CRM Review: TenDigits Makes Microsoft Dynamics CRM Mobile
October 7, 2011TenDigits gives mobile salespeople access to Microsoft Dynamics CRM in the field.
Oracle Launches Cloud Platform for CRM, HR
October 6, 2011Larry Ellison blasts Salesforce.com as a 'roach motel' cloud as new database, Java and Fusion Apps cloud debuts.
Oracle Adds Call Center, Marketing to CRM as Salesforce Rivalry Heats Up
October 5, 2011Oracle's latest cloud CRM release comes amid controversy with rival Salesforce.com.
Oracle Speeds Up Business Intelligence, CRM and ERP
October 4, 2011The big theme at this at this week's OpenWorld was speeding up Oracle applications with 'big data' analytics.
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