CRM: October 2011

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for October 2011

Oracle made a bold move into cloud CRM this month, but what does it mean for competitors like Salesforce and Microsoft and Oracle's own …

Updated: Is Microsoft feeling the heat of faster, smaller competitors in the customer relationship management (CRM) space or just feeling …

Oracle takes aim at Salesforce.com with its expanding cloud CRM service.

NetSuite OneWorld 2011 boasts new CRM and analytics features.

Supply chain management experts share their tips on how to make your supply chain operate more efficiently.

HTML5 will lead to richer mobile BI and CRM apps that can be used across browsers and devices.

SAP ERP spans the entire enterprise, so of course it's complicated. But the company is working on ways to make ERP easier to use.

New IBM application services for cloud include middleware, DB2, SAP services and CRM.

Cisco's contact center business has posted strong growth in the year since the company added social CRM to the software.

What does the formal launch of Fusion mean for existing Oracle CRM and ERP users?

TenDigits gives mobile salespeople access to Microsoft Dynamics CRM in the field.

Larry Ellison blasts Salesforce.com as a 'roach motel' cloud as new database, Java and Fusion Apps cloud debuts.

Oracle's latest cloud CRM release comes amid controversy with rival Salesforce.com.

The big theme at this at this week's OpenWorld was speeding up Oracle applications with 'big data' analytics.