Sign in   |   Register

CRM: December 2011

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for December 2011

Eight CRM Predictions for 2012

December 28, 2011

CRM had a good year in 2011 with its highest revenues in many years. So what does the future hold? EnterpriseAppsToday asked CRM analysts …

Oracle Earnings Disappoint Market, Ellison Unfazed

December 21, 2011

Oracle turns in a rare earnings miss, though CRM seen as a bright spot.

GlobalOne Goes Vertical with Cloud CRM Solutions for Financial Services

December 19, 2011

Vendor wants to help financial services companies take advantage of cloud-based social and mobile CRM capabilities by offering solutions …

IBM Snaps Up DemandTec for Cloud-Based Commerce Analytics

December 9, 2011

IBM will acquire DemandTec in a $440 million cash transaction to add its cloud-based analytics software to the IBM Smarter Commerce …

CRM Going Social, Mobile

December 7, 2011

Major vendors like SAP and Salesforce.com are betting mobile and social technologies will be a prominent part of CRM strategies in …

Salesforce Makes Mobile Move

December 5, 2011

Salesforce.com makes it easy for iOS, Android users to get mobile apps via its AppExchange.

Salesforce Launches Enterprise Social Marketing Cloud Suite

December 1, 2011

Radian6 extends the social enterprise to marketing with monitoring, insights and engagement.