CRM: July 2013

Customer Relationship Management (CRM) and sales force automation software and solutions. - Archive for July 2013

Marketing software maker Decision Software tackles campaign management and reporting with cloud-enabled Big Data processing and a fresh new …

Big Blue brings together its analytics, mobile and social offerings to help organizations boost their customer engagement efforts and …

After floating its cloud-based CRM platform, software maker Converge Enterprise sets its sights on mobile devices.

Startup bets IT buyers will flock to its crowdsourced recommendation and ratings site before sinking big bucks on business software.

New mobile-first product melds Big Data analytics, machine learning and social discovery to help marketers engage with smartphone-wielding …

Experts say large CRM companies will continue to acquire or integrate social CRM solutions into their platforms. Here are nine startups …

A look at how the market is shaping up for some major players in the newly competitive cloud marketing software scene.

The industry's appetite for business software, particularly CRM, is helping to push IT spending rates higher.

Redmond is taking customer relationship management (CRM) personally with enhanced mobile apps, social collaboration and marketing automation …

A coauthor of Business Gamification for Dummies offers examples of 10 websites and apps that successfully utilize gamification to foster …