Out From Oracle's Shadow: NetSuite
With more than 7,500 paying customers and a new product suite, NetSuite is making its way out from under Oracle's shadow and is poised to take full advantage of the next wave of software delivered as a service. Which, according to founder Evan Goldberg, is coming.Ten minutes on the phone. That's all it took one day in 1998 for NetSuite (formerly NetLedger) founder Evan Goldberg and Oracle founder Larry Ellison to come up with the concept for the birth of NetLedger, an online, on-demand application service provider (ASP) delivering accounting software to small businesses.
At the time, neither could have foreseen the disastrous downfall of the dot-coms and associated demise of the ASP industry that came along with it. It was, after all, 1998, and all things IT were hot.
As the slowdown in IT spending really took hold and ASP and dot-coms began to disappear in droves, NetLedger, which was backed by Ellison both financially and as a member of the board, made a deal with Oracle to supply the software that would become the Oracle Small Business Suite (OSBS). But there was a problem.
While the online solution sold well, NetLedger was being slowly but surely subsumed by Oracle. Indeed, for a time, NetLedger's only product was the OSBS and it needed to retain the Oracle name to attract skeptical buyers, which it did. Thousands of them.
NetSuite's "NetSuite" is an integrated CRM/ERP application, still delivered online but now heralded as an "on-demand" application. Even though it still sells the OSBS for Oracle and Ellison is still the majority stockholder, most of NetSuite's clients are buying NetSuite, not OSBS. And the company no longer looks to its larger partner for marketing and branding muscle.
"Certainly from a messaging perspective we were very, very integrated into (Oracle's) messaging about the (OSBS) suite," said Goldberg, who used to work as a vice president for Ellison at Oracle. "The thing that's changed, from a positioning perspective, is when we first did the deal with Oracle really everything was focused on the (OSBS) suite. Our entire product line was OSBS for all intents and purposes. But now OSBS is really a relatively small part of the low-end of our product line."