NetSuite Adds Workflow Management to ERP, CRM Software
The SuiteFlow workflow management solution enables users to set up complex workflows for common activities.
"SuiteFlow, like many of today's workflow software products, provides a way to set up complex workflows using a graphical view," writes FierceContentManagement's Ron Miller. "This enables customers to set up workflows for common activities, such as subscription updates."
"The product lets users establish tasks, reminders and customer notifications, sales processes that include mandatory data entry, follow up tasks and rep notifications, and customer support processes -- including inactivity reminders, escalations and service level agreement (SLA) enforcement," Miller writes. "All of this can be automated to move through NetSuite's family of products."
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