Idea2 Announces Cloud-Based Small Business CRM Software
The company has launched a new solution targeted specifically at the SMB market.
Idea2 has launched its cloud-based CRM solution for the SMB market.
"While most of the CRM solutions available in the market fail to meet client expectations, Idea2's officials claim the product stands out because it is perfectly aligned with customers' business processes compared to some constraints of a traditional CRM," writes TMCnet's Rajani Baburajan.
"This cloud-based solution provides a unified view of all information and interactions related to a customer in a familiar 'social CRM' format, helping companies accelerate the process of customer acquisition and improve customer care to reinforce retention," Baburajan writes.