- On Way to Omni-Channel, Retailers Try Beacons and More
- Chief Data Officer Role Continues to Evolve
- What Is Sales Enablement Software and Do You Need It?
- 5 Ways to Use Virtual Reality in the Enterprise
- 8 Open Source BPM Software Options
- How HTAP Database Technology Can Help You
- 9 Apps Empowering Finance
The new suite is designed to provide social services agencies with a complete, open and integrated platform for eligibility and case management.
Oracle has introduced a new Social Services Suite for social services agencies, incorporating updated versions of Siebel CRM 8.2 for Public Sector and Oracle Policy Automation 10.
"Oracle says that the Social Services Suite provides public sector organizations with 'a complete, open and integrated platform for eligibility and case management in order to simplify eligibility determination increase caseworker efficiency and improve program effectiveness,'" writes MyCustomer.com's Neil Davey.
"Siebel CRM Public Sector 8.2, the second Siebel CRM update for the public sector in just over a year through the 'Applications Unlimited' program, includes new features for automated eligibility determination, benefits management, appeals, service providers and child welfare assessments," Davey writes.
