BatchBlue Redesigns its Social CRM Software
The new Social CRM software, BatchBook, now offers new features and Sociotoco integration.
BatchBlue Software has announced the latest updated version of its flagship software, BatchBook. The redesign, which the company claims to be mainly based on customer feedback, offers users better usability, more flexibility for managing the Deals pipeline, a new Dashboard widget for monitoring comments within BatchBook, and a brighter, cleaner overall appearance.
In the company's news release, BatchBlue Software also said that the the redesign includes a new partner integration with Sociotoco, a social media management agency, which will allow users to identify social media accounts of their contacts.
"In addition to layout and esthetic changes, BatchBlue has added a high-level 'customer touchpoints' data snapshot, which provides communication history of when the record was created, last updated, its most recent communication date and total number of communications for that contact. In addition, personalized details for every contact now can be dragged and dropped into a record and rearranged so that users can view details in a format that works best for them and their businesses routines.