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Cap Gemini Ernst & Young Survey: Companies Lose By Not Tracking Customer Relationship Investments: Page 2

By eCRMGuide.com Staff     Feedback
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cessary to yield maximum return from CRM programs."

For additional information about the survey findings and details about Cap Gemini Ernst & Young CRM Index, contact Ann Marek at 312.879.3515.

This article was originally published on January 24, 2001
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