Clarent Brings a New Voice to Oracle
Oracle's Service Delivery Platform (SDP) software integrates into Clarent's software-driven Voice over IP (VoIP) communications platform.Internet protocol (IP) communications specialist Clarent® Corporation announced the integration of Oracle's Service Delivery Platform (SDP) software into Clarent's software-driven Voice over IP (VoIP) communications platform.
The alliance creates an open architecture, allowing service providers to empower their customers with the ability to manage their own communications services -- including service and account creation, activation and self-provisioning -- via an easy-to-use Web interface. Additionally, Oracle's E-Business suite -- an all-encompassing customer relationship management (CRM) solution -- can be integrated into their networks, providing a comprehensive solution for customer management, supply chain and internal operations.
"To successfully compete in today's environment, service providers need a rich, flexible service delivery platform that can provision new and enhanced features immediately and with the highest customer satisfaction levels," said Jerry Chang, president and CEO, Clarent Corporation. "Through our collaboration with Oracle, we intend to help our carrier customers provide consumers and businesses more control over their communications services. In turn, this will allow people to select, activate and customize features based on specific needs."
Clarent is a member of the Oracle Partner Program and the developer of software platforms that encourage innovation by allowing carriers to create multiple new features for consumers and enterprises.