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Sun, i2 Team for Next Generation CRM

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Posted May 9, 2001 By Beth Cox     Feedback

Joint solutions will be operable on the iPlanet E-Commerce Solutions platform and will be key to the Sun ONE architecture.

Sun Microsystems Inc. (NASDAQ:SUNW) is teaming with B2B software company i2 Technologies Inc. (NASDAQ:ITWO) for joint engineering, sales, support and marketing for next-generation CRM products.

Customer relationship management solutions developed under this alliance are intended to enable iPlanet E-Commerce Solutions, a Sun-Netscape Alliance operation, and Dallas-based i2 software to be interoperable on the Sun platform.

Palo Alto, Calif.-based Sun said the apps would be a key deployment of the Sun Open Net Environment (Sun ONE) architecture. Financial arrangements were not disclosed.

The i2 CRM solution is a suite of applications that power the planning and execution of customer-facing business functions while managing orders throughout the process. The iPlanet SellerXpert and iPlanet BillerXpert software will provide electronic bill/invoice presentment and payment solutions.

The joint offering is scheduled to be available later this year.

"By collaborating we are able to deliver innovative e-business solutions that enable our customers to develop and deploy B2B solutions very quickly and reliably," said Masood Jabbar, executive vice president for Sun Microsystems.

Meanwhile, PricewaterhouseCoopers is joining the Sun iForce Partner Network. Sun, i2, and PricewaterhouseCoopers also intend to develop a joint Go-to-Market strategy targeting key vertical industries. In addition, PricewaterhouseCoopers will provide client demonstration and project "jumpstart" capabilities for this solution at its Global Technology Centers.

Reprinted from siliconvalley.internet.com.

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