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The program was developed to match salesforce.com customers with consultants who are highly qualified in bringing CRM implementations to fruition.
Salesforce.com, provider of customizable customer relationship solutions, has announced a Service Partner Program with strategic North American locations. The program was developed to match salesforce.com customers with consultants who are highly qualified in bringing CRM implementations to fruition. Service Partners have all undergone salesforce.com training and certification, ensuring their skills with salesforce.com practices and solutions."Our Service Partner Program integrates technology and expert services to meet the complex CRM needs of our mid-market and enterprise customers," said salesforce.com vice president of business development, Carl Schachter. "The result is that companies, who have been repeatedly burned by lengthy enterprise software implementations or low adoption rates and usage, now quickly realize the promised value on their CRM investment."
Primary objectives of the Service Partner Program are to increase customer return on investment through business process re-engineering, implementation services, rapid deployment and ongoing support.
Kellie Wilson, sales manager at Dow Jones Newswire says of the program, "Through working with a salesforce.com Service Partner, we were able to get almost 100 employees up and running on salesforce.com in about ten days. They helped us with all of our data importing and migration so that we could make a smooth transition to salesforce.com and start using the service immediately."
Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia. Salesforce.com currently has more than 2,800 customers including Adobe Systems, Alamo Rent-a-Car, Autodesk, Broadvision, First Union National Bank, Siemens and Thomas Cook Global Services.
This article was originally published on July 3, 2001
