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The Cambridge, Mass., provider of peer-to-peer messaging and data management software for post offices expands to accommodate a beefed-up customer service staff.
Escher Group, a Cambridge, Mass., provider of peer-to-peer messaging and data management software for post offices, has opened a new United Kingdom office."We have relocated to a larger facility and have increased our staff to meet the needs of our growing clientele," said Michael Murphy, Escher Group's president and CEO.
The customer services group is responsible for all post-sales activity, with the exception of product development. This includes: training, to ensure that all customers are adequately skilled; support, to provide customers with product updates and clarifications; and account management, to maintain close contact and to provide consulting.
Escher Group is privately held and does not disclosed detailed financial information. However, it said it has posted a compound annual revenue growth rate of 40 percent for the last five years.
Reprinted from boston.internet.com.
This article was originally published on August 30, 2001
