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Management Software: June 2012

Business Process Management (BPM), Performance Management, and Project Management software and solutions. - Archive for June 2012

Losing Applications in the Cloud: The Growing Necessity for Capacity Management

June 28, 2012

While virtualization offers many benefits, it also makes it tougher for IT to manage application performance. Experts say capacity …

BPM Booms in Bad Economy

June 19, 2012

A Capgemini study found 96 percent of companies that tried to measure ROI from BPM investments reported a positive return, with 55 percent …

SunView Unveils ITIL-as-a-Service Software

June 19, 2012

Company says combination of cloud delivery and built-in ITIL workflows enables rapid adoption of IT service management (ITSM) best practices.

Oracle Puts Cloud to Work for New Services Offering

June 6, 2012

Platinum Services, available free of charge for customers using Oracle’s engineered systems, will include 24/7 fault monitoring, …

Making the IT Service Desk a More Social Place

June 1, 2012

Established IT service management (ITSM) vendors like ServiceNow and startups like IT SmartDesk are adding social features like chat and …