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Siebel, PwC Consulting Merge eBusiness Solutions

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Posted January 14, 2002 By Staff     Feedback

PwC Consulting makes a move to include Siebel's Employee Relationship Management (ERM) services in its B2E initiative, and expands e-business offerings to the firm's joint customers.

Building on their existing relationship, Siebel Systems, Inc. , the San Mateo, Calif.-based provider of eBusiness applications software and PwC Consulting, a business of PricewaterhouseCoopers, today announced they will bring together Siebel Employee Relationship Management (ERM) applications and PwC Consulting's new B2E (Business to Extended Enterprise) initiative to joint customers.

PwC Consulting will offer services as part of its B2E solution set to support Siebel ERM 7, Siebel Systems' e suite of employee facing applications designed to increase employee productivity through streamlining information and content management, training and education, team collaboration and support.

"The B2E initiative expands on PwC Consulting and Siebel Systems' successful track record together. Our collaboration on hundreds of joint projects around the world has generated meaningful business results for our clients," says Jeff Jordan, a partner in PwC Consulting's Customer Relationship Management practice and global leader for its alliance with Siebel Systems.

"Siebel eBusiness Applications are core components of our recently launched CRM ACCEL solution set -- the first live, end-to-end solution that harmonizes new and traditional customer channels with back office systems," he adds.

The alliance between PwC Consulting and Siebel Systems has been built around Siebel eBusiness applications, the firm's family of eBusiness applications software.

Both firms say that in expanding their relationship to include Siebel ERM builds on their initial alliance with PwC Consulting's consulting experience, systems integration and IT services enabling it to plan, design and build B2E solutions.

Similarly, Siebel Systems' participation in PwC Consulting's B2E solution set will help it deliver customized and scalable business solutions to organizations.

Says Mercedes Ellison, vice president, Alliances for Siebel Systems: "Over the previous five years, PwC Consulting has been an important consulting partner. Collaborating with PwC Consulting in the ERM market will bring exceptional employee facing solutions to companies around the globe."

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