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Marketing: July 2011

Marketing, Social Media Marketing, and Marketing Automation software and solutions. - Archive for July 2011

A Dozen Simple Ways to Improve Customer Relations

Business owners, customer service experts and marketers share their tips on how to gain customer loyalty.

Small Business CRM Buying Guide

Sage, Zoho and NetSuite are just three of the vendors covered in our SMB CRM guide.

Avaya Integrates Social Media with Sales and Customer Support

Avaya's new social monitoring product can help businesses incorporate social media into contact centers to improve customer experience.

Midmarket CRM Buying Guide

CDC Software, SalesLogix and SugarCRM are among the vendors covered in our midmarket CRM buying guide.

Twitter Acquires Social Media Analytics Company

Twitter gets an analytics boost with the acquisition of BackType.