dcsimg
 


News: December 2003

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for December 2003

Netegrity Plans for Provisioning With $42.5M Buy

The access and identity management software firm acquires the provisioning developer in a cash and stock deal.

FrontRange's GoldMine 6.5

The newest release of the popular customer relationship management system now offers enhanced customization, simpler installation and …

CA Jettisons Small Business Application Division

A sign of the times for IT software: With the sale of its ACCPAC subsidiary, Computer Associates is training its resources on enterprise …

NetRatings Goes Down Under to Expand Site Analytics

The American company springs for Aussie measurement firm RedSheriff.

Salesforce.com Plans IPO

The on-demand CRM provider has filed a registration statement with the SEC for a proposed initial public offering of its common stock.

NetSuite Adds Customization Features

NetSuite customization is a major breakthrough because it solves two problems facing the small businesses using hosted applications. …

Microsoft CRM 1.2 Targets Other MS Apps

Microsoft, with the popularity it enjoys through the Office product line, has become one of several U.S. software companies who are …

Everyday Metrics

How marketers can gauge success on a daily basis.

Sykes: A Solid Support Solution for ISPs

With better than a decade of experience in providing outsourced contact center services, Sykes offers companies of all sizes a wide range of …

Novell Strives to Improve Customer Service

The network software maker taps a privately held CRM/search specialist for call center and Web site support.