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News: September 2005

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for September 2005

KnoahsARK Sets Sails With Contact Center Suite

September 26, 2005

The software is designed to help IP-based contact centers improve operations and performance — right down to the individual agent …

Hosted SugarCRM, a Sweet Deal?

September 19, 2005

iRadeon is hoping to attract a new breed of CRM user by combining the cost savings of open source software with the convenience and low …

Add a Little Intelligence to Your Sales Leads

September 14, 2005

Before the Call, an on-demand service that operates within Salesforce.com, is designed to comb the Web for market intelligence about sales …

Oracle + Siebel = CRM Consolidation

September 13, 2005

Oracle's $5.85 billion bid stirs another debate over best-of-breed vs. integrated suite in software deployment.

Oracle to Buy Siebel For $5.85 Billion

September 12, 2005

UPDATED: CRM landscape is changed with blockbuster deal between major enterprise software providers.

Xactly Enters On Demand Arena With Incent

September 6, 2005

The new company focuses on adding intelligence to sales commissions.