News: August 2010
Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for August 2010
Going Beyond Social CRM
August 31, 2010Is the "Open Innovation Revolution" the next big thing in CRM?
Why Business Intelligence Will help Your Business
August 31, 2010There are many reasons why access to quality Business Intelligence (BI) can boost business performance. Here are seven.
Social CRM Advice: Leverage Collective Intelligence
August 30, 2010Collective intelligence can improve Social CRM and boost customer loyalty.
RhoLogic Offers SugarCRM Smartphone Application
August 30, 2010RhoLogic Mobile for SugarCRM is available at the iTunes App Store and Android Market.
Stonefield Announces New Sage Business Intelligence Tool
August 30, 2010Stonefield Query Version 4.0 for Sage Accpac offers a Business Intelligence (BI) reporting tool.
CRM Danger Zones
August 27, 2010Tips for verifying the credibility of your CRM system reports.
Social CRM Success Depends on Metric Integration
August 27, 2010Successful Social CRM requires integrated metrics and a flexible platform.
Tally to Launch ERP Marketplace for Customers
August 27, 2010A new e-marketplace will allow customers to pick and choose from Tally applications.
Enterprises May Be Missing Out on Business Analytics
August 27, 2010New data from Deloitte suggests that nearly a third of business professionals don't know whether their organization uses business analytics …
Calculating Customer Demand
August 26, 2010Understanding recurring revenue business requires an understanding of customer demand.
Improving Enterprise Data Quality Management Creates Opportunity
August 26, 2010Data quality management is an opportunity to improve the data going into the enterprise data warehouse and business intelligence …
Viralheat Offers Free Social Media Analytics
August 26, 2010The company plans to distribute some of its social media analytics data to users without charge.
MarketShare Acquires Data Analytics Company JovianDATA
August 26, 2010The acquisition will enable MarketShare to handle and analyze massive amounts of data volumes at more granular levels.
LexisNexis Announces InterAction 6.0 for Outlook
August 25, 2010The InterAction 6.0 software embeds features and functions of the CRM application directly within Microsoft Outlook.
Cincom Enhances Call Center Customer Experience
August 25, 2010Cincom is collaborating with IBM BAO to improve customer experience in call centers.
Blackbaud Social Launches for Nonprofits
August 24, 2010Blackbaud Social helps organizations integrate their social media strategy with CRM.
Are Mobile Business Intelligence Solutions Viable?
August 24, 2010Major business intelligence (BI) vendors are starting to supply mobile business intelligence software and tools? Are these current mobile BI …
From Consumer to Enterprise Mobile Apps
August 24, 2010Mobile enterprise applications are projected to total $10.9 billion in annual revenues by 2015.
Data Mining: Profits vs. Privacy
August 24, 2010Search engines and social networks appear eager to turn personal data into profits.
ServiceSource Claims 40 Percent Growth in 2010
August 24, 2010ServiceSource says the company has experienced year-over-year revenue growth over 40 percent.
Sign in | Register