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News: October 2010

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for October 2010

CRM Pricing: SaaS CRM License Renewals

When it comes time for a renewal there are some things to know about SaaS-based CRM.

Visible Technologies Announces Visible Intelligence

The platform adds consulting services to effectively leverage online social communities.

Microsoft to Change Compensation for ERP and CRM Partners

The new Dynamics Incentives Program will add growth into Microsoft's calculations of partner margins.

A Mobile Workforce and Social Analytics Are Game-Changers

'Socialytics' and 'mobilution' show growth in the Asia-Pacific region.

How to Avoid CRM Failure

If managers use CRM the right way it will help them reach their targets.

Mobile Business Intelligence Is a Really Big Deal

Mobile business intelligence is poised for rapid growth as the majority of companies find the technology to be important in  a recent …

Mobile Business Intelligence: The Next Big Thing

Mobile BI growth will boom over the next two years, according to an analyst who predicts that mobile devices will eclipse laptops.

SAS Conversation To Boost Twitter Customer Engagement

SAS Conversation Center will enable organizations to track and measure Twitter activity.

Windows Phone 7 to Integrate Dynamics CRM Online 2011

Microsoft is targeting enterprise customers with Windows Phone 7.

SAP Hits at Oracle but Misses Forecasts

SAP Chief Financial Officer made a veiled dig at arch-rival Oracle.

Building a Business Intelligence Framework to Last

The success of a business intelligence program depends on the methodology used to implement the framework.

IBM Accelerates Its Analytics Business

The company is leveraging its entire $100B business to drive smarter analytics solutions.

Profiling By Name

Online tracking company, RapLeaf, has a rich trove of data that includes names.

Sales Up at SAS

SAS continues to drive sales upward.

IBM Combines Analytics, Business Intelligence in Cognos 10

IBM adds collaboration, mobile support and easy-to-use analytics to its flagship BI software.

RidgeTek Launches CRM, Business Intelligence Software

The company's new software and services are designed for small and mid-market businesses.

CRM Startup Explores VC Route To Raise Funds

The analytics and marketing solutions firm, Customer Centria Enterprise Solutions, is looking to raise about $5 million.

SAS Business Intelligence Adoption Made Easy

SAS is extending query and reporting within Microsoft Outlook.

Oracle's Former President Charles Phillips Gets CEO Gig

ERP and CRM provider Infor taps Charles Phillips as CEO.

SAP Value Engineering Offers Rich Knowledge Base

SAP customers can extract more value out of SAP software.